The chapter titled “Further ‘Up the Organization’”was originally published in the July 1970 issue of. Library of Congress Cataloging-in-Publication Data. Townsend,Robert,1920-1998 Up the organization:how to stop the corporation from stifling people and strangling profits / Robert Townsend;foreword by Warren Bennis. Management, Up the Organizationby Robert Townsend. Although his book is more than thirty-five years old, long out of print, and virtually unknown to today’s managers, Townsend always inspires me with his wisdom and tickles me with his wit. The book describes a number of les-sons learned as Townsend brought Avis Car Rental from near oblivion. Unsurprisingly, his 1970 classic, “Up the Organization,” can be best recapped as “a general handbook against bureaucracies of all kinds.” Read on – for a longer summary. Townsend Robert Chase Townsend was an American businessman and author, most famous as the CEO of “Avis Rent-a-Car” and the author of “Up the.
| Born | Robert Chase Townsend July 30, 1920 |
|---|---|
| Died | January 12, 1998 (aged 77) |
| Education | A.B., Princeton '42 |
| Occupation | Author, businessman |
Robert Chase Townsend (July 30, 1920 – January 12, 1998) was an American business executive and author who is noted for transforming Avis into a rental car giant.
Biography[edit]
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Townsend was born in Washington, D.C. in 1920. His parents moved to Great Neck, New York where he spent his childhood. After high school, he was accepted to Princeton, graduating in 1942. After graduating from college, he was commissioned as an officer in the United States Navy, serving for the remainder of World War II.
After the war, he was hired by American Express in 1948. By the time he left the company, he was the senior vice president for investment and international banking. In 1962, Lazard Frères bought Avis, a struggling auto rental company that had never made a profit in its existence. One of the partners, André Meyer, convinced Townsend to leave American Express and become CEO of Avis. Under his direction as president and chairman, the firm became a credible force in the industry, fueled by the 'We Try Harder' advertising campaign (1962–65). Avis also began to have profits, which Townsend credited to Theory Y governance. In 1965, ITT acquired Avis, leading to Townsend's departure as president. After leaving Avis, he became a senior partner of Congressional Monitor in 1969. The company was later renamed Washington Monitor, Leadership Directories (1995-2018), and Leadership Connect (2019-). He wrote the widely acclaimed essay on business management, Up the Organization, which spent 28 weeks on The New York Times Best Seller list upon its publication in 1970.[1]
In 1990, Townsend had to have triple bypass surgery. During the late 1990s, he was the chairman of the executive committee of Leadership Directories. On January 12, 1998, he was vacationing in Anguilla. While telling a fishing story on a ketch, he had a massive heart attack leading to his death. Townsend was married to Joan Tours. He had three daughters, executive and attorney Claire Townsend (1952–1995), the actress Jill (b. 1945) and Joan, as well as two sons, Jeffrey and Robert Jr.[2]
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Bibliography[edit]
- Townsend, Robert C.; Bennis, Warren (2007). Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits. John Wiley & Sons. ISBN978-0787987756.CS1 maint: discouraged parameter (link)
- Townsend, Robert C. (1988). Further Up the Organization. HarperCollins. ISBN978-0060971366.
References[edit]
- ^'Robert Townsend'. Pearson PLC. Retrieved November 7, 2008.CS1 maint: discouraged parameter (link)
- ^Pace, Eric (January 14, 1998). 'Robert Townsend, 77, Dies; Wrote 'Up the Organization''. The New York Times.
Up The Organization By Robert Townsend Pdf Free Pdf
External links[edit]
Up The Organization By Robert Townsend Pdf Free Printable
- Robert Townsend at Find a Grave
- Portrait of Robert Townsend, 1970.Los Angeles Times Photographic Archive (Collection 1429). UCLA Library Special Collections, Charles E. Young Research Library, University of California, Los Angeles.